top of page

OUR STORE POLICIES

What You Need to Know

We believe that honesty is the only policy including today’s online shopping market.

In that spirit, we designed the most generous, fair and transparent policies for our customers. Learn more below and reach out with questions.

Rosie Oats soap with a pink rose
Store Policies: Store Policies

OUR SHIPPING POLICY

Everything You Need to Know

We are pleased to offer both local

and international shipping.

 

Violet Grant Soapery takes pride in securely packaging your order and shipping it out to you

via our shipping provider SENDLE.

 

While we make every effort to fulfill orders as quickly as possible, please allow 1-2 days

for your order to be processed for sending. 

 

In most cases the order will be shipped on the same or following business day.  Please note that this excludes Friday's, Weekends, National / State/ Region Public Holidays and peak periods

(We are based in Adelaide, South Australia). 

 

Most capital cities and surrounding suburbs will receive delivery within 3-7 business days* and in regional areas and Western Australian locations within 7-10 business days*.

*Postal services are experiencing minor shipping delays at the moment. This may or may

not extend delivery times.

POSTAGE COSTS ~ AUSTRALIA

Violet Grant Soapery offers Free postage for

all Australian orders over $100

which includes fast shipping with tracking.

All orders that are under $75 are

shipped for a flat rate of AUD $10.00

POSTAGE COSTS - INTERNATIONAL

Please see our Shipping page for all relevant information related to shipping costs

according to Region

Romantic Rose Foaming Bath Salts
Bulgarian Rose Hair Beauty Oil
Store Policies: Shipping Policy
Boxed Soap Set - The Nature Collection

PAYMENT OPTIONS

The Fine Print

We accept most payment methods through Stripe. including: all major debit and credit cards.

We also accept payment through PayPal.

You do not need a PayPal Account to pay

for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order

click the "Pay Now" button.

Scroll Down and you will see the option to pay

with a Credit or Debit Card WITHOUT having

to sign up for a PayPal account.

PayPal in 4

We are also pleased to offer you the option of payment by 4 easy installments through Paypal. 
Just check this payment option when

completing your purchase and it will all be

done for you automatically.

Store Policies: Return Policy
bottom of page